Privacy Policy - Chronicles: Medieval

Introduction

Welcome to Chronicles: Medieval. This Privacy Policy explains how we collect, use, and protect your information when you visit our website and play our medieval strategy game. We are committed to protecting your privacy and ensuring a safe gaming experience.

Information We Collect

When you use Chronicles: Medieval, we may collect the following information:

Game Data: Information about your kingdom progress, gameplay statistics, achievements, unit configurations, battle history, and in-game activities in Chronicles: Medieval
Account Information: Your game account details, username, email address, and contact information
Technical Data: Device information, IP address, operating system, browser type, and network connection details
Usage Data: Gameplay duration, feature usage patterns, interaction with other players, and game preferences
Payment Information: Transaction records for in-game purchases (processed securely through third-party payment processors)

How We Use Your Information

We use the collected information to:

Provide and enhance the Chronicles: Medieval gaming experience
Save your kingdom progress, army configurations, and gameplay data
Implement game balance adjustments, bug fixes, and improvements
Process in-game purchases and transactions securely
Prevent cheating, fraud, and inappropriate behavior in multiplayer matches
Send game updates, patch notes, and event notifications
Provide customer support and resolve technical issues
Analyze gameplay patterns to improve game mechanics and features
Enable cross-platform play functionality

Data Security

We take your privacy seriously and implement comprehensive security measures:

Employ industry-standard encryption (SSL/TLS) to protect your data in transit
Use secure, encrypted databases to store sensitive information
Strictly control data access permissions within our team
Conduct regular security audits and updates
Never sell your personal information to third parties
Implement secure authentication methods for account protection
Monitor for unauthorized access and security breaches

Third-Party Services

Chronicles: Medieval may use third-party services for:

Payment processing for in-game purchases
Game analytics and performance monitoring
Cloud save functionality
Anti-cheat and security services
Social media integration (Discord, Twitter, etc.)

These services have their own privacy policies, and we encourage you to review them. We only share necessary information with these services to provide functionality.

Minor Protection

To protect minors playing Chronicles: Medieval, we implement:

Age verification system for appropriate content access
Spending restrictions and parental control features for minors
Playtime management system
Safe chat filters and monitoring
Restricted access to certain multiplayer features based on age
Compliance with COPPA and other child protection regulations

Your Rights

You have the right to:

Access your personal data and gameplay information
Request correction of inaccurate information
Request deletion of your account and associated data
Opt-out of marketing communications
Export your game data (where technically feasible)
Object to certain types of data processing

To exercise these rights, please contact us through the support channels listed below.

Policy Updates

We may periodically update this Privacy Policy to reflect changes in our practices or legal requirements. Significant changes will be communicated through in-game announcements, website notifications, or email. Continued use of Chronicles: Medieval after changes constitutes acceptance of the updated policy. We recommend reviewing this policy regularly.

Last Updated: December 2025

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us through:

Customer Support Email: support@chronicles-medieval.com
Official Website: chronicles-medieval.com
In-game Support System
Discord Community: discord.gg/chroniclesmedieval